How Yoeleo Bike made $29,586 in 30 days with Chatty AI Sales Agent

Selling technical bike components comes down to one thing: shoppers need to know everything fits before they buy.

Yoeleo's products come with complex compatibility requirements. Will this wheelset work with their frame? What bearing sizes fit their specific model? Which brake rotor matches their disc setup?

Take a cyclist ready to spend $999 on SAT C50 DB PRO NxT SL2 wheels. Before paying, they need to confirm the bearings fit their frame. A wrong fit means an expensive return.

What the team was up against:

• Time per question: the team spent hours researching compatibility for a single customer question
• Complex specifications: every product had dozens of technical details that had to be right
• High stakes: wrong technical advice meant costly returns and unhappy customers
• One bottleneck: only senior staff could handle detailed technical questions
• Missed sales: shoppers left when they could not get a quick, clear reply on compatibility

"We had customers asking about bearing sizes, brake compatibility, and frame fitment," said the Yoeleo Bike team. "These aren't simple questions, they require deep technical knowledge that took our staff significant time to research."

That is the work Yoeleo handed to Chatty AI Sales Agent.

Yoeleo Bike added Chatty, the AI sales agent for Shopify, to check compatibility for shoppers before the sale.

How Chatty sells for them:

• Learns the catalog: Chatty learned every product specification, bearing size and compatibility chart across Yoeleo's catalog.
• Checks fit in the chat: shoppers ask things like "What bearing sizes work with the SAT C45 DB NxT Wheelset?" or "Which brake rotors are compatible with my disc setup?", and Chatty matches the part to their setup.
• Recommends the part that fits: instead of sending shoppers to spec sheets, Chatty points them to the component that works with their bike.
• Hands off with context: when a shopper wants custom build advice, Chatty passes the chat to the team with the full technical context.

"We expected basic product information," admits the Yoeleo Bike team. "What we got was an AI technical specialist that knows our products better than most bike shops."

What they did not expect:

• Fit checks on the spot: Chatty confirmed a wheelset fits the shopper's frame and sent the product link
• Shopper confidence: buyers went ahead with expensive components once Chatty confirmed the fit
• More sales: technical questions turned into orders once the fit was clear
• Team time: the team focused on custom builds instead of looking up specifications

Shoppers with technical questions were already serious buyers. Chatty gave them the confidence that their components would work together.

Results in 30 days with Chatty AI Sales Agent:

• $29,586 in assisted revenue, from conversations that ended in high-value purchases
• 90.38% of conversations had Chatty taking part
• 98.94% of conversations closed without handing off to the team

For shoppers: a compatibility check at any time of day, without waiting for the team to research specifications.

For the team: time for custom builds and advanced technical consulting instead of looking up bearing sizes all day.

For the business: revenue from buyers who knew their parts would fit before they paid.

"The AI knows every bearing size, every compatibility requirement. It's like having a technical specialist available 24/7," said the Yoeleo Bike team.

Chatty counts an order as assisted when it follows a conversation with the shopper and marks it Chatty Assisted on the Shopify order. The figures here are chat revenue only, not the store's total sales.

All figures cover a 30-day window. Exact start and end dates were not published.

Yoeleo shows what happens when an AI sales agent knows the technical catalog: Chatty checks the fit, recommends the right part, and the order follows.

For stores that sell wheels, frames and components, the fit question comes before every expensive purchase. Chatty settles it in the chat, so the shopper can buy with confidence instead of leaving to research.