Canned response library
Ready-written support replies for order status, returns, sizing, out of stock and the awkward ones, grouped by topic and by the five verticals we build for. You pick one, fill in the brackets and send it.
Free tools
Libraries you can steal from
Everything a support team ends up writing from scratch, already written. Take what you need and use it wherever you answer customers.
Pick one and start copying
Prompt & instruction library
Copy-paste instructions and custom scenarios for the Chatty AI assistant: voice, answer length, boundaries, stock, escalation, peak season. Each one names the box in Chatty it belongs in, because filing it wrong is why most instructions appear to do nothing.
More on the way. If there is one you want, tell us.
Free either way, better in one place
Copy these into any tool you like. They are built for the boxes Chatty already gives you. Free to start, on 20,000+ Shopify stores.