---
title: "Meet the Team behind your 24/7 support"
url: "https://chatty.net/team/"
kind: "page"
description: "Our team of eCommerce experts and AI engineers works relentlessly to help store owners convert conversations into sales – without the 24/7 workload."
---

# Meet the Team behind your 24/7 support

![Chatty team](https://cdn.chatty.net/wp-content/uploads/2025/07/Team.png)

Our team of eCommerce experts and AI engineers works relentlessly to help store owners convert conversations into sales – without the 24/7 workload.

About us

We created Chatty with a single mission: build the most powerful AI-first chat platform specifically for online stores – eCommerce

## Values we focus on

Values we focus on

## Human-like

We believe technology should feel human. Our AI preserves your brand voice while handling routine questions instantly.

Values we focus on

## eCommerce expertise

Every feature we build addresses real store owner challenges – because we've run stores ourselves.

Values we focus on

## Results-driven

Our platform measures success in conversions, not just conversations. We help turn support into a revenue channel.

Stats

## How AI-first chat is reshaping eCommerce

The old way meant choosing between missed sales or midnight support sessions. Our AI technology has created a new path where stores deliver instant, accurate responses that drive revenue – without the burnout.

- 25,000+

  eCommerce stores have used Chatty
- 5.3M+

  Customer conversations handled
- 6,200+

  Stores closing sales through chat
- $61M+

  Assisted revenue from chat

Meet the team

## Driven by expertise, united by vision

### \[Product Director\]

“Before creating Chatty, I spent 5+ hours daily answering repetitive questions. Now I build AI that handles those tasks so entrepreneurs can focus on growing, not just maintaining.”

![Drake Q.](https://cdn.chatty.net/wp-content/uploads/2025/07/Drake-Q.png)

Drake Q.

### \[Product Marketing\]

“While competitors brag about deflecting customers faster, I'm here crafting messages that make merchants realize their chat widget could actually pay rent. Plot twist: it can.”

![Caroline](https://cdn.chatty.net/wp-content/uploads/2025/08/product-marketin-g.png)

Caroline

### \[UX Designer\]

“I design conversation flows that feel like talking to your smartest sales friend. Every button click should whisper 'buy me' instead of screaming 'go away.'”

![Calum Austin](https://cdn.chatty.net/wp-content/uploads/2025/08/UX-designer.png)

Calum Austin

### \[IT Developer\]

“I code AI that's smarter than my last relationship. It actually listens to what customers want and responds helpfully. Why can't all relationships be this logical?”

![Patrick](https://cdn.chatty.net/wp-content/uploads/2025/08/IT-developer.png)

Patrick

### \[Business Analyst\]

“I map every customer journey from 'just browsing' to 'take my money.' My job? Finding where support questions hide their secret identity as sales opportunities.”

![Amethyst](https://cdn.chatty.net/wp-content/uploads/2025/08/business-analyst.png)

Amethyst