--- title: "The Chatty AI sales agent, built for Shopify" url: "https://chatty.net/integrations/shopify/" kind: "page" description: "Chatty is the AI sales agent for Shopify stores. It answers from your own Shopify data, adds the right product to the real Shopify cart and marks every order it assisted in Shopify." --- # The Chatty AI sales agent, built for Shopify Chatty for Shopify Chatty is the AI sales agent for Shopify stores. Chatty answers from your own Shopify data: products, prices, stock, discounts and shipping. It adds the right product to the real Shopify cart and marks every order it assisted. [Try Chatty free](https://apps.shopify.com/chatty?utm_source=chatty&utm_medium=hero&utm_campaign=chatty_website&utm_term=integrations_shopify) - Built for Shopify - 4.9 stars from 1,894 reviews on the Shopify App Store - No code to install yourstore.com/products/a-line-trench-jacket Your store New in Jackets Sale A-line Trench Jacket $215.00 S M L XL SoHo: 2 left in M Add to cart Stock per location Your store We are online Is the trench in size M at your SoHo store? Sent Yes, there are 2 in size M at SoHo right now. Type your message Your Shopify data ## What the Chatty AI sales agent reads from your Shopify store No catalog uploads and no copied discount codes. Products sync every day, and stock and shipping are checked with Shopify when a shopper asks. - A-line Trench Jacket $215.00 S M L XL Material: cotton blend Products and variants Sizes, colors, prices and product metafields - - SoHo 2 in M - Brooklyn Sold out - Warehouse 14 in M Stock per location Which store still has the size - SPRING15 15% off orders over $150 Active SUMMER10 Expired Discounts Only active codes, with their conditions - To Austin, Texas - Standard 3 to 5 days $6.90 - Express 1 to 2 days $14.00 Shipping rates Your Shopify rates, quoted before checkout - Order #1038 1. ✓ Ordered 2. ✓ Shipped 3. 3 Out for delivery Orders Status by order or tracking number - - United States yourstore.com $215.00 - United Kingdom yourstore.com/en-gb £169.00 - France yourstore.com/fr 199,00 € Shopify Markets Links to the shopper's own storefront - \+ - Boat-neck Cotton Blouse - Simon Wool Beanie - Cropped Trench Coat Cape Shopify recommendations Related and complementary products, set in Search & Discovery Cart and checkout ## The Chatty AI sales agent works in your real Shopify cart and checkout One conversation follows the shopper from the product page to the thank you page. - Product page - Cart - Checkout - Thank you page **Product page** ### Recommends on the product page The AI recommends the right variant, with the stock and price of the product the shopper is looking at. - Product cards with an Add to cart button - Prices hidden for logged-out visitors if you choose - Quote-only products show your label Your store We are online Does it run small? It fits true to size, so your usual size is right. A-line Trench Jacket, M Add to cart ## Chatty marks every sale it helped on your Shopify orders Chatty marks every order it assisted in Shopify, so you can check the return yourself. Filter orders and build customer segments in your own Shopify admin. - Chatty Assisted: the shopper talked to Chatty in the 7 days before ordering - Chatty Direct: the shopper bought a product from the conversation - Chatty Chat Status on each customer, ready for Shopify segments [See Chatty Analytics](https://chatty.net/md/analytics/) Shopify admin #1042 Paid Unfulfilled A-line Trench Jacket, M, 1 x $215.00 Metafields - Chatty Assisted: true - Chatty Direct: true - Chatty Conversation: c_8f21 - Chatty Origin: AI agent Customer segment Talked to Chatty Chatty Chat Status is engaged 1,284 customers Use in a campaign Setup ## Add the Chatty AI sales agent to your Shopify store No code. Everything happens in your Shopify admin. 1. 1 Install from the Shopify App Store Approve access and Chatty reads your products and collections. 2. 2 Turn on the Chatty app embed Chatty opens your theme editor with its embed selected. 3. 3 Add Chatty to checkout Optional: add the app blocks to checkout and the thank you page. Before you choose ## Five questions to ask any AI sales agent for Shopify, Chatty included Many apps connect to Shopify. These questions show how much of your store the AI can use to sell. 1. Does it check stock per location when a shopper asks? Chatty: yes, live from Shopify 2. Does it use your live Shopify discount codes? Chatty: active codes and conditions 3. Does it add to the shopper's real Shopify cart? Chatty: yes, the theme cart updates 4. Does it stay with the shopper at checkout? Chatty: checkout and thank you page 5. Does it write the result onto your Shopify orders? Chatty: Assisted and Direct fields ## Questions about Chatty for Shopify **Is Chatty built for Shopify?** Yes. Chatty is the AI sales agent for Shopify stores, with the Built for Shopify badge on the App Store listing, rated 4.9 from 1,894 reviews on the Shopify App Store (checked 29 October 2026). You install it from the App Store, and it runs on your Shopify store's data. **Does Chatty use the real Shopify cart?** Yes. Chatty's AI adds items to the shopper's own Shopify cart and sends a checkout link with them. Your theme's cart icon updates, so the shopper sees the item right away. **Does Chatty know my stock, discounts and shipping rates?** Yes, once you turn them on. Chatty syncs your products every day, offers the discount codes you set to active, and checks stock per location and your Shopify shipping rates when a shopper asks. **How do I see which Shopify orders came from Chatty?** Chatty writes Chatty Assisted and Chatty Direct onto each order it helped sell. Filter your orders by these fields in Shopify, or open Chatty Analytics for the totals. **Is Chatty a chatbot?** Chatty is an AI sales agent rather than a scripted chatbot. It writes each answer from your store's data instead of following a fixed script, and it can take actions such as adding products to the cart and looking up an order. Your team also gets a live chat inbox for the conversations that need a person. **Can I use Chatty on a site that is not on Shopify?** Chatty starts from a Shopify store, because you install it from the Shopify App Store. After that, you can add the same chat to other websites you own with a code snippet, and those conversations land in the same Chatty inbox. App Store rating checked 29 October 2026. ## Bring your best salesperson to every shopper See the Chatty AI sales agent recommend your own products first, or install it free from the Shopify App Store. [Try Chatty free](https://apps.shopify.com/chatty?utm_source=chatty&utm_medium=cta&utm_campaign=chatty_website&utm_term=integrations_shopify) ## Related - [Chatty AI Sales Agent](https://chatty.net/md/ai-sales-agent/): recommends products, answers from your Shopify data, adds to the Shopify cart and hands conversations to your team. - [Chatty Live Chat](https://chatty.net/md/live-chat/): your team takes over from the AI sales agent in the same conversation, with an AI summary. - [Chatty Omnichannel](https://chatty.net/md/omnichannel/): email, Instagram, Messenger and WhatsApp land in the same inbox as conversations on your store. - [Chatty Helpdesk](https://chatty.net/md/helpdesk/): Beta, early access: AI handovers, conversations and customer email become tickets with priority, owner and Shopify order stage. - [Chatty Analytics](https://chatty.net/md/analytics/): which Shopify orders came from a conversation, split between the AI and your team. - [Chatty FAQs (Help Center & FAQ)](https://chatty.net/md/help-center/): a Shopify FAQ page and product page FAQ blocks, written once and used by the AI. - [Chatty Integrations](https://chatty.net/integrations/md/): what Chatty reads from Shopify and writes back, and the apps it connects to. - [How we check AI accuracy](https://chatty.net/ai-accuracy/): 300 real Chatty answers compared with each store's website, October 2026. - [Chatty pricing](https://chatty.net/md/pricing/): plans, included AI conversations and the price of an extra one.