---
title: "FAQs – Help center"
url: "https://chatty.net/help-center/"
kind: "page"
description: "Build a Shopify help center with Chatty's FAQ hub. Pre-built answers across chat, email, and messaging — instant resolution, 24/7, no support team needed."
---

# FAQs – Help center

Customers expect instant answers

## Be everywhere they need help with FAQs hub

[See FAQs in action](https://apps.shopify.com/chatty?utm_source=chatty&utm_medium=web_button&utm_campaign=inbox_)

![List FAQs demo](https://cdn.chatty.net/wp-content/uploads/2025/12/List-FAQs-demo.webp)

## Answer questions before they’re asked

[See FAQs in action](https://apps.shopify.com/chatty?utm_source=chatty&utm_medium=web_button&utm_campaign=inbox_)

![Answer questions before they’re asked](https://cdn.chatty.net/wp-content/uploads/2025/12/Answer-questions-before-theyre-asked.webp)

FAQs builder

## Build your knowledge base in minutes, not hours

Create and organize unlimited answers to common questions directly in Chatty

![Build your knowledge base in minutes, not hours](https://cdn.chatty.net/wp-content/uploads/2025/12/Build-your-knowledge-base-in-minutes-not-hours.webp)

FAQs builder

## Place help center anywhere on your store

Add FAQs to your chat, create a help page, or place on product pages to solve objections instantly

![Place help center anywhere on your store](https://cdn.chatty.net/wp-content/uploads/2025/12/Place-help-center-anywhere-on-your-store.webp)

Stats

## See what works and make it better

Track which FAQs your customers actually read and which ones they skip.

![See what works and make it better](https://cdn.chatty.net/wp-content/uploads/2025/12/See-what-works-and-make-it-better.webp)

Stats

## The average store owner spends 15+ hours weekly answering the same questions

- 93%

  of customers prefer to find answers themselves before contacting support
- 24%

  increase in conversion when product pages include relevant FAQs