# Chatty

> AI Sales Agent for eCommerce. Handles customer questions, recommends products, and closes sales 24/7 across chat, email, and messaging channels. Built for Shopify, integrates with Klaviyo, Judge.me, Joy Loyalty, and other eCommerce tools.

Chatty is built by Avada Group. The product is positioned as a unified AI sales assistant that learns a store's catalog automatically (no manual training), understands customer intent, and operates across web chat, email, Facebook Messenger, WhatsApp, and Instagram from a single inbox. Pricing tiers range from $19.99 to $199/month with an 18% annual discount.

## Product

- [AI Sales Agent](https://chatty.net/ai-sales-agent): AI agent that understands eCommerce intent, recommends products, and closes sales without manual training.
- [Inbox](https://chatty.net/inbox): Unified inbox to manage conversations from chat, email, Messenger, WhatsApp, and Instagram.
- [Omnichannel](https://chatty.net/omnichannel): Connect chat, email, social, and messaging channels into a single thread per customer.
- [Help Center](https://chatty.net/help-center): Knowledge base plus AI search to answer common customer questions automatically.
- [Automation](https://chatty.net/automation): Proactive campaigns, welcome flows, cart recovery, and post-purchase engagement.
- [Integrations](https://chatty.net/integrations): Catalog of Shopify-focused integrations (Klaviyo, Judge.me, Joy Loyalty, AVADA SEO Suite, 17track, Air Reviews).

## Industries

- [All Industries](https://chatty.net/industries): Industry-specific use cases and demos.
- [Fashion & Apparel](https://chatty.net/industries/fashion): Size guides, style matching, returns handling.
- [Beauty & Cosmetics](https://chatty.net/industries/beauty): Skin-type matching, ingredient questions, regimen suggestions.
- [Home & Furniture](https://chatty.net/industries/furniture): Room fit, material specs, delivery and assembly info.
- [Sports & Outdoors](https://chatty.net/industries/sports): Gear sizing, technical specs, activity-based recommendations.
- [Tech & Electronics](https://chatty.net/industries/electronics): Spec comparisons, compatibility, warranty info.

## Pricing

- [Pricing](https://chatty.net/pricing): Three tiers — Basic $19.99, Pro $68.99, Plus $199 per month. Yearly billing saves 18%. Free trial available.

## Demos

- [Demo Hub](https://chatty.net/demo): Interactive AI agent demos organized by industry.
- [Fashion Demo](https://chatty.net/demo/fashion): Try the AI on a sample fashion store.
- [Beauty Demo](https://chatty.net/demo/beauty-cosmetic): Try the AI on a sample beauty store.
- [Furniture Demo](https://chatty.net/demo/furniture): Try the AI on a sample furniture store.
- [Electronics Demo](https://chatty.net/demo/electronics): Try the AI on a sample electronics store.
- [Sports Demo](https://chatty.net/demo/sports): Try the AI on a sample sports store.
- [Book a Demo](https://chatty.net/demo-request): Book a free 20-minute demo call over Google Meet with Drake, co-founder of Chatty — personalized advice, no obligation to buy. Direct booking link: https://cal.com/team/chatty-ai/chatty-consultation

## Compare

- [Chatty vs Shopify Inbox](https://chatty.net/compare/chatty-vs-shopify-inbox): Feature and pricing comparison vs Shopify's built-in chat.
- [Chatty vs Tidio](https://chatty.net/compare/chatty-vs-tidio): Feature and pricing comparison vs Tidio.
- [Chatty vs Intercom](https://chatty.net/compare/chatty-vs-intercom): Feature and pricing comparison vs Intercom.
- [Chatty vs Gorgias](https://chatty.net/compare/chatty-vs-gorgias): Feature and pricing comparison vs Gorgias.

## Case Studies

- [All Case Studies](https://chatty.net/case-study): Customer success stories.
- [Decathlon](https://chatty.net/case-study/decathlon): Sports retailer — AI learned 10,000+ products overnight; reduced agent workload while maintaining response quality.
- [Gadcet UK](https://chatty.net/case-study/gadcet): UK electronics retailer — handled 14,500 questions, attributed $112K revenue, zero added headcount.
- [Montana West](https://chatty.net/case-study/montana-west): Fashion brand — managed 10x holiday chat surge (20 to 200+ daily) without team scaling.
- [Stonehenge Health](https://chatty.net/case-study/stonehenge-health): Health supplements — generated $75K from chat conversations after replacing a less capable AI.
- [Yoeleo Bike](https://chatty.net/case-study/yoeleo-bike): Cycling brand — handled technical product support across a complex catalog.

## Resources

- [Blog](https://chatty.net/blog): 230+ posts on eCommerce AI, customer service, live chat, marketing, and Shopify operations.
- [BFCM Playbook](https://chatty.net/bfcm): Black Friday / Cyber Monday preparation guide for Shopify stores.
- [AI Compliance](https://chatty.net/ai-compliance): How Chatty handles data, consent, and AI governance.
- [Privacy Policy](https://chatty.net/privacy-policy): Data collection and processing practices.

## About

- [About Us](https://chatty.net/about-us): Company background, mission, and product story.
- [Team](https://chatty.net/team): Founders and team members.