Skip to main content

Inbox

Your customers are talking

Chatty helps you listen, respond, and sell – all in one Inbox

Quick replies Omnichannel Seamless integrations Team collaboration Shortcuts Browsing pages
Quick replies Omnichannel Seamless integrations Team collaboration Shortcuts Browsing pages
All channels

All channels, one Inbox

No more switching between platforms or missing important customer interactions
Team member

Keep your whole team on the same page

Keep your team aligned and ensure customers are handled by the right one at the right time
Customer insights

Get the full customer picture while you chat

Understand who you’re talking to and provide personalized support that drives sales
Most efficient collaboration tool

Sell more without switching to another app

Chatty with built-in tools that help you work on customer support smarter, not harder

Abandoned cart recovery

See and reference abandoned carts to help complete sales

Purchase history

View a customer’s complete shopping history while chatting

Discount code

Create and share personalized discount codes in real-time

Browsing behavior

See which products a customer viewed before contacting you

Product sharing

Insert products from your catalog directly into conversations

Order tracking

Check order status and provide updates without switching screens
Productivity boosters

Work smarter with time-saving tools

Keyboard shortcuts
Comprehensive analysis of your website to identify strengths and areas for improvement.
Quick replies
Create pre-written messages to make replying to customers fast and efficient
Internal notes
Add private notes visible only to your team, not customers
Smart assignment
Automatically assign conversations to the right team member

Ready to transform how you connect with customers?

Try Chatty free for 14 days and experience the power of an AI-first chat platform built for eCommerce sales