---
title: "Marketing blogs"
url: "https://chatty.net/blog/category/marketing/"
kind: "page"
description: "eCommerce marketing strategies — email, SMS, retention, and chat-driven campaigns."
page: 1
total_pages: 6
---

# Marketing blogs

eCommerce marketing strategies — email, SMS, retention, and chat-driven campaigns.

- [Customer Retention in 2026: Why It Matters & How to Track It](https://chatty.net/blog/md/importance-of-customer-retention/): Why keeping existing customers matters, what it costs a store to ignore retention, and the key metrics to measure customer retention and track it over time.
- [Customer Retention Rate: Formula, Metrics & Growth Guide](https://chatty.net/blog/md/calculate-customer-retention-rate/): How to calculate customer retention rate, what a good rate looks like by industry and business model, which metrics to track with it, and practical ways to raise it.
- [Customer Retention and Satisfaction: A Guide to Improve Both](https://chatty.net/blog/md/customer-retention-and-satisfaction/): Learn how customer retention and satisfaction connect, where they differ, and how to improve both using a simple diagnostic framework and strategies.
- [Customer Retention: Definition, Metrics & Strategies](https://chatty.net/blog/md/customer-retention/): What is customer retention, and why does it matter? A practical guide to metrics, formulas, proven strategies, and common mistakes to avoid.
- [Automated Customer Retention: A Practical Guide for Businesses](https://chatty.net/blog/md/customer-retention-automation/): Learn how to set up automated customer retention for your store: 11 proven tactics, tool recommendations, and a step-by-step plan to keep more customers coming back.
- [AI product recommendation: Guiding better buying decisions](https://chatty.net/blog/md/ai-product-recommendation/): AI product recommendation shapes how shoppers decide. Learn what it is, how it works, why it matters, and where it delivers results across the customer journey.

## Pages

- [Page 1](https://chatty.net/blog/category/md/marketing/) (this page)
- [Page 2](https://chatty.net/blog/category/md/marketing/page/2/)
- [Page 3](https://chatty.net/blog/category/md/marketing/page/3/)
- [Page 4](https://chatty.net/blog/category/md/marketing/page/4/)
- [Page 5](https://chatty.net/blog/category/md/marketing/page/5/)
- [Page 6](https://chatty.net/blog/category/md/marketing/page/6/)