---
title: "BFCM Blog blogs, page 2"
url: "https://chatty.net/blog/category/bfcm/page/2/"
kind: "page"
description: "Browse articles tagged \"BFCM Blog\"."
page: 2
total_pages: 3
---

# BFCM Blog blogs, page 2

- [How to Get Your Customer Support Ready for BFCM](https://chatty.net/blog/md/customer-support-ready-for-bfcm/): A BFCM customer support checklist for small Shopify teams: which hours, channels, and answers to prepare first with the CS team you already have.
- [How to Reduce Cart Abandonment During Black Friday](https://chatty.net/blog/md/reduce-cart-abandonment-black-friday/): BFCM doesn't create new reasons shoppers abandon carts, it amplifies the ones you already have. Here's which four to fix first.
- [How to Manage and Reduce BFCM Returns](https://chatty.net/blog/md/manage-reduce-bfcm-returns/): BFCM returns aren't a policy problem, they're a timing problem. Here's how to cut return volume and cost without hurting the experience.
- [The Shopify merchant's BFCM readiness playbook](https://chatty.net/blog/md/bfcm-readiness-playbook/): A week-by-week BFCM readiness playbook for Shopify merchants: what to fix at 8 weeks, 4 weeks, 2 weeks, BFCM week, and after, and why the order matters more than the list.
- [The guide to improving customer experience for BFCM 2026](https://chatty.net/blog/md/complete-guide-improving-cx-bfcm-2026/): A stage-by-stage guide to BFCM customer experience for Shopify merchants: what to fix in discovery, checkout, and support before Black Friday hits.
- [Traditional vs. Agentic CX Journey: BFCM 2026 Guide](https://chatty.net/blog/md/traditional-vs-agentic-cx-journey-bfcm-2026/): The customer journey isn't a funnel anymore, it's a loop with AI agents in it. Here's what changed stage by stage, and what to prepare for BFCM 2026.

## Pages

- [Page 1](https://chatty.net/blog/category/md/bfcm/)
- [Page 2](https://chatty.net/blog/category/md/bfcm/page/2/) (this page)
- [Page 3](https://chatty.net/blog/category/md/bfcm/page/3/)