---
title: "BFCM Blog blogs"
url: "https://chatty.net/blog/category/bfcm/"
kind: "page"
description: "Browse articles tagged \"BFCM Blog\"."
page: 1
total_pages: 3
---

# BFCM Blog blogs

Browse articles tagged "BFCM Blog".

- [Black Friday customer service statistics: what shoppers ask, and when](https://chatty.net/blog/md/black-friday-customer-service-statistics/): What shoppers ask customer service during Black Friday week, December and after the holiday, with the share of messages for each subject, the method, and the seven limits.
- [What to Do After BFCM: The 10 Questions Your Inbox Will Ask](https://chatty.net/blog/md/what-to-do-after-bfcm/): The ten questions your shoppers ask in the four weeks after BFCM, which ones a system should answer on its own, and which ones need a person. Plus a day 0 to day 30 plan.
- [11 proven BFCM strategies for 2026, ranked by what to do first](https://chatty.net/blog/md/proven-bfcm-strategies-2026/): 11 proven BFCM strategies for 2026, each with a same-week action, ordered by impact weighed against effort so small teams know what to do first.
- [How to Personalize the BFCM Shopping Experience (No Purchase History Needed)](https://chatty.net/blog/md/personalize-bfcm-shopping-experience/): Most BFCM shoppers are strangers with zero purchase history. Here's how to personalize their experience using signals from the current session instead.
- [Hiring Seasonal Staff vs. Scaling with AI: What Saves More](https://chatty.net/blog/md/hiring-seasonal-staff-vs-scaling-with-ai/): Hiring seasonal staff or scaling support with AI? Ask what one more person actually buys you. For two of the three kinds of message, the answer is nothing.
- [How to Build a BFCM Crisis Management Plan (Before It Spreads)](https://chatty.net/blog/md/bfcm-crisis-management-plan/): A BFCM crisis management plan for small teams: who speaks, what to say for each incident type, and when to notify customers before they find out on social media.

## Pages

- [Page 1](https://chatty.net/blog/category/md/bfcm/) (this page)
- [Page 2](https://chatty.net/blog/category/md/bfcm/page/2/)
- [Page 3](https://chatty.net/blog/category/md/bfcm/page/3/)