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Live chat blogs

Best practices and case studies on using live chat and AI assistants to engage visitors and increase conversion.

14 Companies that use live chat for better customer service

Drake Q.
Co-founder & CPO Chatty
Customer service, Live chat
14 min

How to add live chat to website fast: Step-by-step tutorial

Drake Q.
Co-founder & CPO Chatty
Live chat
14 min

12 best e-Commerce live chat tools to boost sales in 2026

Drake Q.
Co-founder & CPO Chatty
Live chat
14 min

What is live chat? full guide on benefits, features & use

Drake Q.
Co-founder & CPO Chatty
Live chat
14 min

How to handle multiple chats at the same time? The deep guide

Drake Q.
Co-founder & CPO Chatty
Customer service, Live chat
14 min

Chatbot vs live chat: A complete guide for Shopify merchants

Drake Q.
Co-founder & CPO Chatty
AI chatbot, Live chat
14 min