10,000 monthly chats, Zero revenue: The trillion-dollar mistake
Your store is buzzing. Over 10,000 chats light up that little widget every single month. Customers are asking questions, showing intent, and giving you their time. And yet, 90% of those conversations end with zero sales. What’s going on? Is it because customers weren’t ready to buy? Or because they couldn’t find what they were […]
Live chat
15 min read
Customer Pain Points: How to Find and Fix What’s Frustrating Your Buyers
Customer service
15 min read
