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Automation

Customers expect personalized engagement

Be proactive with conversations

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Index ETFs Email Facebook messenger Instagram Whatsapp Phone All channels, one inbox
Index ETFs Email Facebook messenger Instagram Whatsapp Phone All channels, one inbox
Index ETFs Email Facebook messenger Instagram Whatsapp Phone All channels, one inbox
Index ETFs Email Facebook messenger Instagram Whatsapp Phone All channels, one inbox
Form their channels

Your customers choose how they reach you

Let customers connect through their preferred channels – whether that’s live chat on your website, email, Facebook Messenger, or Instagram.
Form their channels
To your inbox

You manage everything in one place

No more jumping between platform and missing messages. All customer conversations flow into your unified inbox.
To your inbox

No platform switching. No missed messages.
Just seamless communication.

No platform switching. No missed messages. Just seamless communication. banner
Enterprise Plan

Meet customers in their email inbox

Receive and respond to customer emails directly in Chatty.
Connect your business email to ensure no questions slip through the cracks.

No platform switching. No missed messages. Just seamless communication. banner
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Email forwarding

From small teams to large enterprises, our platform grows with your business.
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Continue as email

Allow customers keep conversations from live chat going by email.
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Custom signatures

Leverage AI to analyze vast amounts of data, delivering precise, data-driven decisions that reduce risks and enhance strategic planning.

Email

Respond to Messenger & Instagram messages directly

Receive and respond to Facebook Messenger & Instagram directly in Chatty
Connect your business email to ensure no questions slip through the cracks.

No platform switching. No missed messages. Just seamless communication. banner
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Seamless experience

Customers never know you’re responding from Chatty.

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Page management

Connect multiple Facebook & Instagram pages to one Chatty account.
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Customer context

See customers’ Facebook profile information in conversation.
Stats
63% of customer
prefer businesses that offer support on their favorite channels
89%
in customer engagement when offering multiple contact methods
3.5%
customer satisfaction scores for businesses with omnichannel support

Ready to transform how you connect with customers?

Try Chatty free for 14 days and experience the power of an AI-first chat platform built for eCommerce sales